شحن

At Ottsh, we are dedicated to ensuring your order reaches you as quickly and safely as possible. 

For the latest updates on your order, please use the tracking number you received in your confirmation email after your purchase. This will provide real-time updates and delivery information.

Shipping times vary depending on the destination. 

Most orders are processed within 1-2 business days (excluding weekends). Orders placed on Friday or Saturday will be processed on the following Sunday.

Shipping Timeframes & Costs: 

Kuwait
Estimated Delivery: 1-3 business days
Shipping Fee: 2 KWD

Other GCC Countries 
Estimated Delivery: 4-10 business days
Shipping Fee: 5 KWD

The final delivery costs will be displayed at checkout once the address is entered.

Please note that depending on the delivery destination, additional customs charges may apply. These fees are determined by the destination country and are beyond our control.

Important Information for All Shipments:

Customs Delays:Please be aware that customs processing in some countries may extend delivery times. Unfortunately, we cannot predict or control any customs-related delays, so we recommend factoring in potential extra time. 

Public Holidays:Orders are shipped from Kuwait. During public holidays, both in Kuwait and the destination country, processing and delivery may be delayed. We suggest keeping holiday schedules in mind when placing your order, as they may affect shipping timelines.

If you have any questions or issues with your order please contact: info@ottsh.co